M&S store closure communications debacle demotivates thousands of staff
The Times reporter, Simon Neville looks at the ongoing communications void on store closure plans at retail giant Marks & Spencer announced some weeks ago, which is currently leaving staff uncertain about their future during the vital festive trading season.
Our Business Risk Adviser, Nick Hood said:
“It’s a heck of a way of demotivating tens of thousands of staff.”
The full article appears below: