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M&S store closure communications debacle demotivates thousands of staff


The Times reporter, Simon Neville looks at the ongoing communications void on store closure plans at retail giant Marks & Spencer announced some weeks ago, which is currently leaving staff uncertain about their future during the vital festive trading season.

Our Business Risk Adviser, Nick Hood said:

“It’s a heck of a way of demotivating tens of thousands of staff.”

The full article appears below:

 

Click here to read the full Times article

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